At 67FORGE, we are committed to delivering your e-dirt bike parts, accessories, and merchandise safely and efficiently. Please review this shipping policy before placing your order.
Shipping Coverage and Cost
- We ship worldwide.
- Eligible products are shipped from our U.S. warehouses or directly from our overseas factory.
- Products priced below $50 are subject to a flat $10 shipping fee.
- Products priced at $50 or more qualify for free standard shipping.
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Any applicable shipping fee will be clearly displayed at checkout before payment.
Processing and Delivery Times
- Order processing: Approximately 1–3 business days
- Transit time: Typically 4–7 business days, depending on your location
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Estimated total delivery time: Approximately 5–10 business days
Business days do not include weekends or federal holidays. Delivery estimates begin after an order has been processed and may vary depending on product availability, destination, and carrier conditions.
Once your order ships, you will receive a confirmation email containing your tracking information.
Order Confirmation
After placing your order:
- You will receive an order confirmation email once your payment has been authorized.
- Please review your shipping address and order details carefully.
- If an item is out of stock or backordered, we will contact you as soon as possible.
- In-stock orders are generally processed within 1–3 business days.
If you have not received tracking information within five business days of placing your order, please contact us at support@67forge.com.
Shipping Methods
Most parts, accessories, and merchandise are delivered by standard parcel carriers.
Large or oversized products may be shipped through a freight carrier. If an appointment is required, the carrier may contact you directly to arrange delivery.
For freight deliveries, please ensure that:
- Someone is available to receive and sign for the shipment.
- Your delivery address and phone number are accurate.
- The delivery location is safe and accessible to the carrier.
Inspecting Your Delivery
Please inspect your shipment carefully when it arrives.
If the package shows visible damage, such as dents, tears, punctures, or crushed areas:
- Note the damage on the carrier’s delivery receipt before signing, when applicable.
- Take clear photos of the unopened package and all visible damage.
- Open and inspect the contents as soon as possible.
- Contact us within 48 hours of delivery at support@67forge.com.
Please retain the product, packaging, shipping label, and all included materials while we review your claim.
Damaged, Incorrect, or Missing Items
If your order arrives damaged, contains the wrong item, or is missing products or parts, please contact us within 48 hours of delivery.
Include the following information:
- Your order number
- A description of the issue
- Clear photos of the package, shipping label, product, and damage
- A photo of everything included in the shipment if an item or part is missing
Our team will review the issue and determine the appropriate resolution. Depending on the circumstances, we may provide replacement parts, replace the product, or offer another suitable solution.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you need to change your address, contact us immediately at support@67forge.com. We cannot guarantee that an address can be changed after an order has entered processing or shipped.
67FORGE is not responsible for delays, failed deliveries, additional fees, or lost packages resulting from an incorrect or incomplete address submitted by the customer.
Tracking and Delivered Packages
Tracking information will be emailed to you once your order has shipped. Tracking updates may take up to 48 hours to appear after the carrier receives the package.
If tracking shows that your package was delivered but you cannot locate it:
- Check around the delivery location and with other members of your household.
- Ask nearby neighbors or building management whether they accepted the package.
- Contact the shipping carrier for additional delivery details.
- Contact us at support@67forge.com if you still cannot locate it.
Shipping Delays
We work hard to meet all estimated delivery timelines. However, delays may occur due to circumstances outside our reasonable control, including:
- Carrier delays
- Severe weather or natural disasters
- High-volume shopping periods
- Transportation or logistics disruptions
- Incorrect or incomplete shipping information
- Other unexpected events beyond our control
Delivery dates are estimates and are not guaranteed.
Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at support@67forge.com.
We will make every reasonable effort to accommodate your request. However, an order cannot be changed or canceled after it has been processed or transferred to the shipping carrier. After shipment, the order will be subject to our Refund and Return Policy.
Contact Us
For questions about shipping, tracking, or delivery, please contact:
Email: support@67forge.com
Website: www.67forge.com